Free Shipping on Orders of $150 or more in the US!

Lille's Approach to COVID-19

Lille Girl

Posted on March 15 2020

Lille's Approach to COVID-19

Dear Friends of Lille,

We are closely monitoring the unfolding COVID-19 crisis and wanted you to know the steps we are taking to ensure the safety of our employees, customers, and the general public. Effective immediately, Lille will be shifting to online-only sales, with our brick and mortar shop being closed to the public for the time being. We anticipate that swift nationwide action will help flatten the curve and enable us to open again in a few weeks, so we will keep you posted.

In order to maintain sales, we are enacting some policy changes that will help to ease this transition for our loyal customers.

1. Free Shipping, Free Returns on all merchandise*
2. For Valid Returns (unworn with tags still attached) we will offer full refunds instead of only store credit.
3. Free No-Contact Local Same-Day Delivery for orders over $200 (orders must be received by 12pm for same day arrival). Use coupon code LocalDelivery200 and pick free shipping at checkout**
4. We have expanded the way you can shop online by integrating our ecommerce site with Facebook and Instagram to make things easier!
5. We are extending our return/exchange policy from 2 weeks to 30 days.

We care deeply about our community and hope that these measures will help save lives. In these uncertain times, we know that shopping for anything other than staples and cleaning products is probably the last thing on your mind, as it should be. But once your family is taken care of and you are safely self-distancing in the comfort of your home, please remember that Portland is such a special place because of all the independent businesses that shape its character. Supporting them, not just the big box stores, through the crisis, will ensure that we come through this unscathed. Consider buying a gift certificate to your favorite restaurant, hair salon, or local boutique that can be used when this is all over. Lille gift certificates never expire. Take care of yourselves, Portland!

With Love and Care,

The Team at Lille Boutique

*Free USPS Priority Mail shipping within the continental US, to and from the customer; all returns must be unworn with the tags still attached
**On the condition that couriers continue operating

Related Posts

Related Posts

Halloween Movie Marathon
Halloween Movie Marathon
I have always been a big fan of a well-planned movie marathon. It's so much more than plopping on the couch and not m...
Read More
Halloween During a Pandemic
Halloween During a Pandemic
Covid has certainly changed the way in which we navigate our daily lives. Holidays are no exception. Halloween looks ...
Read More
Trends We Love: Neon
Trends We Love: Neon
Ah, neon. It isn't for the faint of heart or quiet of spirit. Neon demands attention. It insists on living life by it...
Read More
Maison Close FW '20 Collection
Maison Close FW '20 Collection
Our jaws literally dropped when we first laid eyes on the new Maison Close Fall '20 Collection Lookbook. Sheer, soft ...
Read More
Celebrating Indigenous Peoples Day
Celebrating Indigenous Peoples Day
Indigenous Peoples Day has been gaining widespread adoption over the last few years to replace Columbus Day. Many Ame...
Read More
Small Busted Gals Rejoice!
Small Busted Gals Rejoice!
The less well-endowed among us know that finding an underwire bra that fits can be a real challenge. (The struggle is...
Read More

More Posts

0 comments

Leave a comment

All blog comments are checked prior to publishing